What happens if I wish to cancel my contract?

At Flexed, we specialise in short-term leases that enable our customers to lease a car, van or pickup for a minimum of 28 days and after which it’s entirely up to yourself as to whether you return the vehicle, ‘roll on’ for longer or swap to another model or make.

Sometimes in life circumstances can change and this can lead to a customer wanting to cancel their contract. If you sign up for a 28-day contract with Flexed but wish to cancel early, you can do so but you must provide two weeks’ notice to the intended date of return.

The vehicle you lease must be returned in the same condition it was in when you collected it or had it delivered, so we advise all customers look after their lease car or van whilst it’s in their possession, no matter how short a time you may have it.

Both the interior and exterior must be free from any damage that’s not covered under the BVRLA Fair Wear & Tear guidelines and the mileage covered must be within your agreed mileage allowance or you could be expected to pay excess mileage charges.

One of the benefits of a 28-day rolling contract with Flexed is that if you do wish to cancel a 28-day rolling contract, we will refund any unused days that you’ve paid for. This refund only applies after the initial 28-day period at the start of the contract, after this you are free to cancel at any time (providing you follow the required notice agreements as mentioned above).

If you’ve leased a vehicle with us on a fixed contract, the end date is set as per your signed agreement. If you would like to cancel your contract and return the vehicle sooner than your agreed date, you are allowed to but you might be charged an early cancellation fee.

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