Frequently Asked Questions

If you are new to Short Term Car Leasing then you may find this page useful – we have collated all the most frequently asked questions, and provided helpful and straight-forward answers for you!

Remember, if you need any help please just call us on 0800 311 8290.

What happens if I wish to cancel my contract?

At Flexed, we specialise in short-term leases that enable our customers to lease a car, van or pickup for a minimum of 28 days and after which it’s entirely up to yourself as to whether you return the vehicle, ‘roll on’ for longer or swap to another model or make....

How to prepare your lease car or van for a smooth collection?

When the time arrives for you to return your lease car or van as your contract nears its end, it’s important that you make all the right preparations before the vehicle is collected, so that the inspection and collection run as smoothly as possible. So that our...

What happens if my lease provider goes into administration?

If your vehicle lease provider has given you notice that they will be entering into administration, this means that the control of the company may be passed onto an appointed administrator. Part of the administrator’s duty is to rescue the organisation so that the...

How do I calculate my BIK tax?

To calculate your BIK tax, you will need to multiply your vehicle’s BiK band percentage by its P11d value. These tax rates are based upon how much carbon dioxide (CO2) your car emits per gram every kilometre (g/KM) and are therefore different for each vehicle. BiK tax...

What does g/km mean?

G/km (grams per kilometre) is a measure that tells us how many grams of carbon dioxide a car generates per kilometre driven. The average g/km rate is 138g/km. Why does it matter? Well, aside from the environmental benefits of having a car that generates less...

What does mpg or m/g mean?

‘Miles Per gallon’ or mpg, sometimes written as ‘m/g’ shows you how many miles the car in question can travel on a single gallon of fuel. Often, the higher the mpg value, the more desirable the vehicle if everything else is equal, as considerable savings on fuel can...

What are car emissions?

Car emissions are substances, generally gases, released into the atmosphere when fuels are burnt. For cars, these usually comprise of: Nitrogen oxides Carbon dioxide Carbon monoxide Water vapour Although water vapour is harmless, other emissions such as CO2 and carbon...

How much will maintenance cost?

How much will maintenance cost? On a short term lease car Nothing! Our maintenance costs are provided in the rental price, so you have one less thing to worry about. Remember, if you need any help please just call us on 0800 311 8290

What company cars should I choose for my company?

As well as being reliable and efficient, a good company car should be impressive and aesthetically-pleasing, with a spacious cabin and boot. All of our cars are high quality and maintained, so reliability is out of the question – plus maintenance is included in the...

What are the benefits of Business Contract Hire?

If you’re looking to build an impressive fleet of corporate cars, Business Contract Hire is the perfect solution. There are plenty of benefits for you and your business when it comes to this kind of lease. The initial cost In short, the cost is much lower. Business...

What is Business Contract Hire?

Business contract hire is a risk-free way to provide your employees with company cars. A fixed cost is calculated, tailored to suit your business’ average mileage, and a contract for a length of time of your choosing is established. Simply pay the affordable fixed...

What is the cheapest car to lease?

The cost of car leasing is dependant on more than just the model and type of car you want to lease as lease costs are determined by the residual value of the vehicle at the end of your contract. However, generally speaking, smaller vehicles are the cheapest type of...

Is insurance included in a car lease?

Fully comprehensive insurance can be arranged with our 28-day leases as an optional extra. Please call us on 0800 311 8290 to find out more. To read about how our insurance works, please click here. 

Is it better to buy or lease a car?

Whether you choose to buy or lease, there will be pros and cons for either option. Some of these will be entirely dependent on your situation and needs. The effect of mileage Whilst leasing, you’re often restricted to a certain annual mileage which can also affect the...

Can I lease a car through my limited company?

Yes, you can lease a car through your limited company. Of course, the car leasing company from which you wish to lease the car will have to carry out a number of checks, such as credit history checks and confirmation of business registration details, but if you pass...

How to obtain a license check code

The paper (counterpart) of the license has been made obsolete. So customers will now be required provide their license details prior to leasing or booking their next hire vehicle. This guide will quickly show you how to obtain a license check code. Driving License...

Is car leasing the best option for my start-up?

We only need to look at our FAQ section to see that there can be a lot of confusion when it comes to the best car leasing options!  So, is car leasing the best option for my start-up? Which type of leasing would be best? There are a number of different options...

How do I lease a car?

If you’ve decided that car leasing sounds like the best option for you, here is how you actually lease a car; The car leasing process Leasing a car is much simpler than you may think. In fact, the hardest part is just deciding which one of the hundreds of cars...

How does car leasing work?

At Flexed, we specialise in short-term car leasing, but you might be asking yourself how it actually works. What’s the difference between short and long-term leasing? Short-term car leasing is similar to long-term car leasing, but without the long-term commitment. Our...

Can you lease a car with bad credit?

Having a bad credit rating can make leasing a car more problematic that much is obvious.  However, it is still achievable to lease a car with bad credit. How to lease a car with bad credit Find an underwriter who will consider not just your credit history but your...

How do I lease a car through my business?

Business car leasing is not just exclusive to limited and public limited companies. If you’re a partnership or a sole trader, you may also qualify for a business lease agreement. Flexible business leases are great if you or an employee are in a probationary employment...

How do I qualify for business car leasing?

If you are a business owner keen to qualify for business car leasing then there are several documents you will need to be able to present to fulfil business car lease requirements: Bank statements Audited accounts Proof of address and proof of ID for the main company...

End Of Lease Charges

On this page, you’ll find some of our frequently asked questions related to charges at the end of lease contracts. What are end of lease charges? These are extra charges or fees that your finance provider will issue if necessary when your lease agreement ends. End of...

What happens if the contract holder of a lease car dies?

The feeling of losing a loved one is incomprehensible. Unfortunately, in the event that it happens, it also requires a variety of things to be attended to. Should the individual in question have a car lease contract in their name, there is a procedure to be followed...

How old do you have to be lease a car?

To apply for our short-term lease, you have to be at least 18 years old with a valid or full UK driving license. Please note you’ll also be required to enter a credit check and a lease contract to proceed with a new vehicle lease.

What happens at the end of my lease contract?

With short-term leasing, you can opt to end your lease after the minimum 28 days have expired. But because it’s a rolling 28 days, you have the option to lease for longer or swap to another make or model if you wish, and there are no additional charges to pay either....

What’s the cancellation notice period?

To cancel your 28-day contract, please email talk@flexed.co.uk to book your cancellation. There is no notice period. For fixed contracts though, the end date is set as per the signed agreement. Should you wish to return the vehicle sooner, an early cancellation charge...

How often can I swap my car?

If you’ve chosen our short term, 28-day rolling contract, you’re free to swap and change the car as often as you’d like with no additional charges. If you’ve got a fixed term monthly agreement, you’ll have to wait until the contract has elapsed. However, in special...

How quickly can I get my car?

If the chosen vehicle is in stock, we have a turnaround time (for collection only) within 2-3 working days. If you’d like delivery this is entirely dependent on what delivery slots we have available. However, you’ll never wait longer than 5 working days to get your...

Are the cars supplied brand new?

All our cars are less than 12 months old with 85% of those being less than 6 months old. Our vehicles are maintained regularly ensuring they’re safe and ready to lease. However, if the condition of the supplied vehicle falls below expectations please contact us...

Do you require a deposit with your lease?

We don’t charge a standard deposit for our leases. However, depending on the credit decision, we might ask for a refundable amount. This simply sits on the account until the contract comes to an end. If you have any questions, please feel free to give us a call...

Is a credit check required for new leases?

Yes. When you decide to lease a new vehicle, whether it’s for a month or a year, you’ll be required to enter into a legal contract between you (the hirer) and the registered vehicle keeper (the lease company). As such, we have a duty to perform an affordability check...

Is insurance provided with the lease?

Comprehensive insurance cover is not provided as part of our lease as standard. You can either use an existing insurance policy or use our own tailored insurance product to insure your car.

Is delivery and collection included?

Unless specified, delivery and collection is not included with our 28-day contracts. However, a UK-wide delivery service can be arranged from our offices in York at a charge of 89p+VAT per mile. Alternatively, the car can be collected or dropped off free of charge...

What’s included on short term fixed contract?

Available on 3, 6 or 12 month lease contracts, this option is only available on select vehicles. You will agree to a minimum term to keep the vehicle. Benefits of this type of lease include: Brand New Vehicle Road Tax Break Down Cover Manufacturer Warranty 833 miles a...

I’m a non-UK citizen, can I lease a car with Flexed?

You can! However, we would need to see some additional documentation to process your application. Prior to your application, you will need to have the following available: Copies of your driving licence Click here to view accepted licenses Copies of your Passport Last...

End of Your Lease – FAQs

When your lease is coming to an end, there are a few things you may be thinking about. Below, we’ll answer our most frequently asked questions about the end of a vehicle lease contract so that you’ll feel more confident about the process. 1. What happens at the end of...

How do I apply for a new lease?

If you’ve decided that you’d like to proceed with short-term leasing, you’ll need to apply to create a new account. Depending on your circumstances, the application can be made either through a business or personal account, whichever is most applicable. . Applying is...

I’m worried about my credit rating, can I apply?

“Good credit” isn’t a necessity with us. We look at each application individually and will consider every option to get you through the application. Sometimes we may ask for a refundable security amount, which sits on the account until your contract ends.

What’s included within the rolling 28 day price?

Our popular 28 day rolling contract is the perfect choice if you’re looking for a low-commitment style of lease. You can simply change or return your vehicle at any point after the initial rental period. Included within the 28 day rental: Road Tax Break Down Cover...

What is ‘Fair Wear & Tear’ on a lease vehicle?

‘Fair Wear & Tear’ in vehicle leasing is an industry standard guide set out by the BVRLA (the trading body for companies engaging in vehicle rental, leasing and fleet management). This guide is used to determine if the condition of a lease vehicle being returned...

What is Short Term Leasing?

Unlike traditional contract hire, short term leasing provides customers with great flexibility and control over their leases. Our minimum lease period is 28 days, but after that you can return or swap the car as often as you’d like without any additional charges....

What is a Car Subscription?

Sitting between Lease Contracts and Daily Rental Hire, Car Subscriptions are an alternative, more flexible form of obtaining a car. These contracts tend to be a on a 28 day or month-by-month basis and will only stop when you decide to cancel or swap your vehicle. Car...

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