Definition: What is a ‘cookie’?
A cookie is a small file that’s made up from a string of numbers and letters and placed automatically by a website into the cookie folder of your browser or hard drive. Then, when the site is visited again, it will then look to the file and remember your previous activity. Mostly cookies perform mundane, but necessary tasks.
We would then use the information provided by cookies to; improve user experience, understand user activity, personalize our content as well as improving the quality of our Services.
The law states that we can store cookies on your device if they are strictly necessary for the operation of the site. For all other types of cookies however, we will need your explicit permission.
Most web browsers are set to accept website cookies as a default setting. If you prefer, you can adjust your settings within your browser to remove or reject first and third-party cookies. Please note if this setting is enabled, this could affect the functionality of our Services.
However, it’s good practice to delete all your cookies occasionally or let your anti-virus or firewall software clean them up from time to time.
Types of Cookies used:
To run our website effectively, we currently use the following cookies:
- Necessary cookies
- These cookies are required for the day-to-day operation of our website. They enable basic functions like page navigation or to access secure areas of the website. Without these, our site wouldn’t function properly.
- Performance cookies
- These cookies help us to recognise and count the number of users as well as mapping how visitors navigate around our site. This helps improve the way our website functions by ensuring relevant content is easier to find.
- Functionality cookies
- These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).
- Targeting cookies
- These cookies record visits to our website, the pages you have visited or shown interests in as well as the links you have followed. This helps to ensure that the pages of our website are more relevant to you as the user. This information may also be shared with third-party companies for this purpose.
- Universal Analytics (Google)
The cookies are used to collect information about how visitors use our website and will generate reports to help us improve user experience as all as our website. The cookies collect information in a way that does not directly identify anyone.
This cookie helps us run and use our ‘Live Chat’ Service and will remember previous/past conversations.
This cookie helps with the back-end functionality of our website and remembers settings most applicable to you.
- Performance Measuring
This cookie records user experience, enabling us to make the correct changes to our website.
- Social Media Cookies
Used by Social Media companies to deliver a series of advertisement products such as real-time bidding from third party advertisers