At Flexed, the cars, vans and pickups we have available to lease are less than 12 months old, with 85% being less than six months old, and our vehicles are maintained on a regular basis to make sure they’re safe and ready to lease for our customers. This means that breakdowns for our car lease customers are rare.
But what happens if your lease car does break down? Our short-term and longer-term leases include breakdown cover and come with a full manufacturer’s warranty as part of your contract for however long you lease the vehicle, so there’s nothing to worry about if your lease car does break down. Here’s what you should do.
What to do if your lease car breaks down
Because all our vehicles come with breakdown cover and a vehicle warranty, if your lease car does break down there are a few simple steps you can take:
1. Safety first
Firstly, make sure you and any passengers are safe. This may mean standing out in the cold on the hard shoulder or finding a well-lit area to take refuge. Wherever you choose, make sure you’re well out of the way of any traffic.
2. Call assistance
If your chosen lease car does happen to break down, you’ll have peace of mind that with just one phone call, somebody will be there to help, as 24-hour emergency assistance and vehicle recovery is included within your lease contract.
Often your second step will be calling this emergency assistance from a safe place. Full details on who to call will be provided at the start of your leasing journey, and they’ll be on hand to get you back on the road as quickly as possible.
3. Await recovery
Depending on the issue and the advice provided by the emergency helpline, you’ll most likely be asked to await recovery. Make sure you’re in a safe spot and sit tight for help to come.
4. Get back on the road
Once the emergency team has contacted you and found a solution, they’ll work hard to get you back on the road as quick as possible – whether it’s a quick fix or a bigger job. Be sure to keep your lease company up to date when your repairs progress.
Know your car lease breakdown cover
Cars do break down sometimes – and this may also be the case with a lease car – but we’d like to assure all our customers that every vehicle we lease is maintained to a very high standard and is highly unlikely to ever break down. However, as the old saying goes, “Never say never.”
Full details of how breakdown cover works, and what to do if the worst happens, will be provided at the start of your leasing journey with Flexed – including the number to call, what the process involves and what happens afterwards regarding a replacement car while your original lease car is repaired.
We take pride in our leasing service and ensure that if a breakdown does occur with your chosen lease car, van or pickup, the incident will be dealt with quickly and efficiently to avoid causing you any stress or hassle.
At Flexed, we welcome both business and personal customers looking for a short-term lease that doesn’t involve being tied into anything long term and puts you in full control over how long you want to lease for.
About Flexed
Our flexible short-term lease contracts and car subscriptions allow you to lease the car of your choice for a minimum of 28 days. After that, you can simply return the vehicle without obligation, extend your lease or swap to another model or make – all with no additional fees to pay.
You can swap as many times as you like once your initial 28 days are complete, so if you’re not entirely happy with the car you first chose, you can try something else with ease.
We change our entire fleet every six months, ensuring our customers always have the latest models to choose from. Our website is updated regularly so you can see exactly what kind of car, van or pickup is available to lease.
Most vehicles are in stock at the point of order, meaning you could be driving away or taking delivery of your new lease car, van or pickup within just a few days.
Our rolling 28-day lease includes:
- UK road tax
- Manufacturer warranty
- Breakdown cover
- Vehicle maintenance
- A set monthly mileage
Fully comprehensive insurance can also be included with your lease contract – speak to us to find out more.
We provide the perfect service for both business and personal customers who need a short-term car lease from 28 days to 12 months.
For more information on our short-term lease deals, or to learn more about including breakdown cover in your contract, call us today on 0800 311 8290 or email us – we’d love to help you get started on your leasing journey.
