Flexed Car & Van Leasing: Our Vehicle Ordering Process

Choosing Your Vehicle

You can browse the Flexed website and choose between any make and model of car, van or pickup that we have available to lease. You can search via our ‘Car Type’ section, browse through our ‘Popular Brands’ or go straight to our ‘Vehicle Finder’ to find the exact make and type of vehicle you wish to drive.

Once you’ve decided which car or van is for you, you can either fill in our ‘Quick Quote’ form remembering to choose either Business or Personal, call 0800 311 8290 to speak to one of our team who’ll gladly assist you, or you can reach us via email: talk@flexed.co.uk

Dealing With An Enquiry

We will reply to an enquiry via our ‘Quick Quote’ section within the hour, usually by telephoning you to talk about the car or van you’re interested in leasing. If we cannot reach you by phone, we’ll send you an email with a quote, so please keep a look out in your junk folder just in case!

All email enquiries will be dealt with as quickly as possible by our friendly and helpful team, so you should receive a reply back within 24 hours.

Finance Checks

Once the quote you receive back has been accepted by yourself, we will ask you to fill out the appropriate Business or Personal application form and carry out a credit check to ensure you’re eligible for vehicle finance.

Most finance providers are looking for a ‘good’ to ‘excellent’ credit score in order to be accepted for vehicle finance, however at Flexed, we deal with each applicant individually, so if there’s a ‘grey’ area, we may ask for a refundable deposit to support your application. This money will sit on your account and be refunded back to you at the end of your contract – as long as you don’t incur any charges during your lease period.

For Business Lease Customers

All business customers will be asked to fill out a Business Application form and be credit checked to ensure eligibility for vehicle finance.

We welcome sole traders, Limited companies, Partnerships and those who are self-employed. In order to be able to qualify for Business Car Leasing, you’ll be asked to provide bank statements and audited accounts. You will also need to produce proof of address and proof of ID for the main company director.

If it’s a Limited company, you will have to provide confirmation of business registration details.

For Personal Lease Customers

All private individuals interested in Personal Car Leasing will be asked to fill out a Personal Application form and be credit checked to determine whether you’re eligible for vehicle finance.

As our own in-house finance department deals with every application (both Business & Personal), a decision will be made within 24 hours (weekdays).

Dealing With Your Order

Once all the relevant paper work and finance checks have been approved, your car or van will be ordered if it’s not in stock already. Many of the cars we have available to lease are in stock at point of order, so you could be driving away or taking delivery of your new lease car or van within a matter of days!

We will keep you up-to-date and let you know immediately when your chosen lease car or van is ready to collect or be delivered, so that the appropriate arrangements can be made.


It’s the leasee who is responsible for ensuring the lease car or van and this must be a fully comprehensive insurance policy, with the one who’s obtaining finance named as the main policy holder on the insurance certificate.

We’ll need to see proof of insurance before you collect or take delivery of your lease vehicle – the certificate must show your name, lease vehicle registration number and be dated on or before your collection/delivery date.

However, fully comprehensive insurance cover can also be arranged as part of your 28 day contract. Find out more by clicking here.

Taking Delivery

If your chosen lease car or van was in stock at point of order, you’ll probably be driving away or taking delivery in just a matter of days. If however, your chosen lease vehicle had to be ordered, we will contact you to arrange for the collection or delivery as soon as it arrives.

Unless specified, delivery and collection is not included with our 28 day contracts. However, a UK-wide delivery service can be arranged from our offices in York at a charge of 89p+VAT per mile.

Alternatively, the car can be collected or dropped off free of charge from our office address below:

Autohorn Fleet Services t/a Flexed
The Engine Works
Fermetol Trading Estate
Leeman Road
YO26 4XD

Just a 10 minute walk from the York Railway Station or City Centre.


Please click here to find out more about our car leasing services and fantastic offers for both Business and Personal customers, or give us a call on 0800 311 8290.

Drop us a quick email to talk@flexed.co.uk or chat with a member of our team NOW using our online ‘We Are Here!’ service – we’ll gladly answer any leasing questions you may have.

Find out more about our car leasing services and fantastic offers for both Business and Personal use. Give us a call today on 0800 311 8290.

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Quick Quote

Use this form or call our team on 0800 311 8290.